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For Life: UK Terms & Conditions

Updated 29th September 2017

The 'For Life' Promise is our commitment to be there for you and your appliance. To take advantage, simply register online within 30 days of your purchase date and benefit from:


Next Day Call-out:

  • Our promise: During the warranty period if you book a service call before mid-day we will be with you the next working day if you are located in a major UK city
  • On-site visit outside major cities will be up to 3 working days
  • Excludes all Microwave / Small Appliances and Air Purifier products


Fix or Replace:

Within the warranty period (registered end users):

  • Our promise: During the warranty period we will attempt to fix or replace within 48 hours of the first visit
  • If the product cannot be fixed on the first visit after a reported fault we will return to fit within 48 hours (working days only)
  • Like for like (new or refurbished unit), subject to specification changes and stock availability
  • Installation / de-installation, free of charge, direct access to product required.
  • Conditions include:
    • Product has not been subject to misuse, accident, modifications or damage (further details of our commercial warranty are available on our web site)
    • Excludes (but not limited to) any cosmetic parts & all accessory items not critical to the operation of the product.
    • When serviced through an official service partner of Sharp Home Appliances

Out of warranty (registered end users):

  • Like for like (new or refurbished unit), subject to specification changes and stock availability.
  • Conditions include:
    • Customer pays ‘top up fee’, based on a 5 year life cycle
    • Logistics and product recycling installation / de installation charges apply.
    • Product has not been subject to misuse, accident, modifications or damage
    • Excludes any cosmetic part & all accessory items not critical to the operation of the product.
    • When serviced through an official service partner of Sharp Home Appliances

General:

  • Excludes all Microwave / Small Appliances and Air Purifier products
  • The product is not used in a commercial or trade environment
  • Only for products registered online within 30 days of the purchase date