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By using this website you agree to the cookie policy

Cookie Policy

Updated 25 August 2015

1. Policy

1.1 This cookie policy ("Cookie Policy") describes how cookies are deployed and used by us on our website at www.sharphomeappliances.com (the"Website").

1.2 Please note that our Website use cookies. This Cookie Policy provides you with information about the way we deploy and use cookies on our Website, including helping to explain what cookies are, why we use them and how you can manage the use of cookies.

1.3 We may update or amend this Cookie Policy from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.

1.4 This Cookie Policy was last updated on 11th August 2015.

2. About us

2.1 We are Vestel UK Limited, a company registered in England and Wales (registration number 04771550) with the registered address of Grenville Court, Britwell Road, Burnham, Buckinghamshire SL1 8DF. Our VAT number is GB833797194 and "Sharp Home Appliances" is one of the brands we are licensed to use.

2.2 Further information about the SHARP brand at the “About” section of this Website.

2.3 If you have any questions, complaints or comments about the Website or this Cookies Policy then please contact us by email or telephone using the contact details set out on the Contact Us page.

3. What are cookies?

3.1 Cookies are small text files which are sent to your browser when you visit the Website. When you re-visit the Website, cookies allow the Website to recognise your browser.

3.2 Cookies are useful because they help us make your website experience more enjoyable. They allow us to recognise your device (e.g. your PC, laptop or mobile device) so that we can tailor your experience of the Website.

3.3 Cookies do not typically identify you as an individual, just the device you are using. The cookies we use do not store personal information such as payment details. You can find out more about cookies at: www.allaboutcookies.org.

4. Why do we use cookies?

4.1 Cookies do lots of different jobs on the Website, such as letting you navigate between pages efficiently, remembering your preferences, remembering your username and password, and letting us analyse how well the Website is performing so we can improve your experience.

4.2 We want you to understand the different types of cookies that we use on the Website. Some of these cookies are essential to the operation of the Website. Others are not essential, but help to improve the Website by collecting anonymous user information, or try and improve your experience of the Website by remembering your choices.

4.3 Generally, our cookies perform up to three different functions:

A. Strictly necessary cookies

These cookies enable services you have specifically asked for.

We use a number of cookies which are essential to the operation of the Website. For example, these types of cookies provide the necessary security that your visit to the Website requires and help ensure the content of the pages you request load quickly. Without these cookies, some of the services that you have asked for cannot be provided.

We want you to understand these essential cookies, and why we use them, but we don't need to get your consent to use them on the Website as we use these cookies only to provide you with services that you have requested.

B. Functionality cookies

These cookies remember your choices to improve your experience of the Websites.

We use these cookies to allow the Websites to remember choices you make. For example, remembering your username, your language, the region you are in, and changes you make to various other parts of the Websites which you can customise. The aim of these cookies is to provide you with a more personal experience so that you don't have to reset your preferences each time you visit us.

C. Performance cookies

These cookies collect anonymous information about the web pages you visit so that we can improve the performance of the Website.

We use these cookies to collect information about how visitors use the Website. For example, which pages our visitors go to most often, and if they get error messages on those pages. These performance cookies don't collect information that identifies you as an individual – all information they collect is aggregated and anonymous. The information gathered is only used to improve how the Websites work.

D. Targeting cookies

These cookies collect anonymous information about the web pages you visit so that we can make the Website and the advertising displayed more relevant to your interests.

We use these cookies to collect anonymous information about the characteristics, preferences and interests of visitors to our Website. For example, which types of products our visitors view most often. These targeting cookies don't collect information that identifies you as an individual – all information they collect is aggregated and anonymous.

We use this information to make your experience of the Website more relevant to your interests. We share this information with other selected website operators so that they can also make your experience of their websites more relevant to your interests.

5 Which cookies do we use?

cookie expiration time purpose
_ga 2 years Used to distinguish users.
_gat 10 minutes Used to throttle request rate.
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt 10 minutes Used to throttle request rate.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
frontend End of browser session Records your unique user reference for the current browsing session
[various]-closed 1 year Used to indiciate which announcements users have closed. For example ifa-announcement-closed.
formPreferences Records your choices made on the 'natural language product search' form
searchedValues Set when you search for a particular product for example in the 'find a manual' form
customerInteraction Is set when you use the 'natural language product search' form
3rd Party cookies YouTube embedded videos We embed videos from YouTube on our website. This will set cookies on your computer, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos. To find out more please visit YouTube's embedding videos information page.

6 How can you manage cookies on our Website

6.1 Cookies do lots of important jobs on the Website and help to make your online experience more personal and more enjoyable. However, you are able to disable our cookies if you choose. If you do so, you may find that certain parts of the Website do not work at all, or do not work correctly.

6.2 You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The "help" function within your browser should tell you how to do it. The best way may be to close your browser and then search for "cookie folder" or "cookie manager" or simply "cookie".